Privacy Policy

How we collect, use, and protect your information

Introduction

At Barburrito Canada ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place orders, or interact with us in any way.

By accessing or using our services, you agree to this Privacy Policy. Please read it carefully. If you do not agree with our policies and practices, please do not use our services.

This policy was last updated on May 15, 2024.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username and password for registered users.
  • Payment Information: Credit card details, billing address, and other payment details (note: full payment card information is processed by our secure payment processors and is not stored on our servers).
  • Order Information: Food preferences, order history, delivery instructions.
  • Feedback and Correspondence: Information you provide when you contact us, respond to surveys, or leave reviews.

Non-Personal Information

  • Usage Data: Information about how you use our website and services, including browsing patterns, pages viewed, time spent on pages, and features used.
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Location Data: General location information derived from your IP address, or more precise location data if you allow location services when using our mobile app for delivery services.

How We Collect Information

We collect information in the following ways:

  • Direct Collection: Information you provide when creating an account, placing an order, filling out a form, or contacting us.
  • Automated Collection: Through cookies, web beacons, and other tracking technologies as you navigate our website or use our app.
  • Third-Party Sources: We may receive information about you from business partners, social media platforms (if you connect your account), and other third parties.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Creating and managing your account
  • Providing customer support
  • Sending order confirmations, updates, and receipts
  • Communicating with you about promotions, events, and new menu items
  • Personalizing your experience and delivering content relevant to your interests
  • Improving our website, products, and services
  • Administering contests, promotions, and surveys
  • Analyzing usage patterns to enhance user experience
  • Detecting, preventing, and addressing fraud or security issues
  • Complying with legal obligations

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, and those of our customers or others.

We do not sell your personal information to third parties for their marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Accessing, correcting, or updating your personal information
  • Requesting deletion of your personal information
  • Objecting to or restricting certain processing of your information
  • Requesting portable data
  • Withdrawing consent where processing is based on consent
  • Opting out of marketing communications

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We maintain data security procedures designed to protect customer information from loss, misuse, or alteration. Our security measures include:

  • Encryption of sensitive information during transmission
  • Regular security assessments and testing
  • Access controls to limit employee access to personal information
  • Continuous monitoring for potential vulnerabilities

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child under 13, please contact us so we can delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes, we may provide additional notice, such as an email notification or a prominent notice on our website before the changes become effective.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Barburrito Canada

370 Robertson Loop, Josephfurt, KT24 6NU, Canada

Email: [email protected]

Phone: +440309291558

We will respond to your inquiry as soon as possible, typically within 30 days.

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